Frequently Asked Questions
How do I book?
You can contact us via email: firstname.lastname@example.org. We endeavour to respond to all emails within 12 hours. We also take phone bookings between 08.00 and 22.00 7 days a week on 01923 672441.
We will send confirmation of any booking by email, either to the person booking the car, the passenger or both, depending on your own particular requirements. Booking confirmations can also be sent by text if requested.
How much notice is required?
Can I pay by debit/credit card?
Where do I meet my chauffeur?
What happens if my flight is delayed?
Do you charge waiting time?
On all other occasions waiting time is charged on an hourly rate in 15 minute units.
Are you Licenced?
In accordance with relevant law it is the passenger’s responsibility to ensure the seat is securely fitted in our vehicle.